This course presents an introductory look at the Microsoft Office 2016 productivity applications Word, PowerPoint and Excel, and the Windows environment in which they run. It covers the fundamentals of organizing files and folders, drafting business documents, creating presentations, and reporting data in spreadsheets. This course relies entirely on practical hands-on activities that allow you to learn the concepts by practicing them on a regular basis and obtaining feedback immediately.

The workplace of the twenty-first century demands excellent communication skills. The focus of this course is on learning writing techniques that ensure effective business communication. Following the completion of this course, students will be able to achieve effective writing styles, apply skillful writing techniques used in business communications in today’s workplace. This includes communicating in teams using listening, nonverbal and meeting skills; planning, writing and reviewing various types of business messages; communicating effectively using memos, email, letters and instant messages; creating business reports and proposals; plan, writing and delivering oral presentations.

This course is an introduction to the fundamental principles and practices of accounting as a device for reporting business activity. It provides the student with an understanding of the underlying theory and principles of accounting. The construction of financial statements as they evolve from business transactions and records is emphasized using the rules of double-entry bookkeeping. In addition, adjusting journal entries and everyday transactions for both service and retail businesses are recorded coupled with the preparation of basic financial statements.

The focus of the level 2 course is on the Merchandising sales, Inventories and Cost of Sales, Accounting Information Systems, Receivables and Payroll. Students will learn the use of special journals and subsidiary ledgers in an accounting system coupled with methods of recording and managing retail inventories are examined. Journalizing of payroll entries is included along with recording the purchase and amortization (depreciation) of fixed assets, as well as intangible assets

This course is the first core payroll course and is the point of entry for the CPA’s Payroll Compliance Practitioner (PCP) certification. By the end of this course, students will be able to: describe payroll’s objectives and stakeholders; identify an employer/employee relationship; apply federal and provincial legislation to payroll including The Canada Pension Plan, The Employment Insurance Act, The Income Tax Act, Employment Standards legislation, Worker’s Compensation Acts and Quebec-specific legislation; and communicate the payroll compliance requirements to various stakeholders.

This course is the second requirement in the CPA’s PCP certification. Upon completion of Payroll Fundamentals 1 (PF1), students will be able to calculate regular individual pay, calculate non-regular individual pay, calculate termination payments, complete a Record of Employment (ROE), and communicate all aspects of individual pay requirements to various stakeholders.

This course is the third requirement in the CPA’s PCP certification. Upon completion of Payroll Fundamentals 2 (PF2), students will be able to calculate organizational remittances to federal, provincial and third-party stakeholders, prepare accounting documentation for payroll, complete year-end documentation and communicate all aspects of organizational remittances, accounting and year-end requirements to internal, external and government stakeholders.

In business, as in other interpersonal contact, the impression formed in the first 10 to 15 seconds is crucial to the success of the relationship. The importance of the customer and of customer relations to business success is examined through case studies and role-playing. Students will learn relevant theories of human behaviour and how they may be applied to improve customer relations.

This module will introduce students to the role of the Human Resources officer and assistant, the expectations placed on the Human Resources department, and the ethical and legal issues relevant to Human Resources. In this course, you will learn the aspects of effective management of human resources in today’s business environment. The strategic role and importance of human resources management is explored with emphasis on employment law, job design, planning, recruitment and selection. Employee training is also covered as well as performance management and appraisal.

This course explores the basics of organizational life, including the relationship between organizational form, the individuals who work in it, and the structures of performance. Key components will be the understanding of power, ethics, leadership, and management within organizational life. Individual and team performance will be evaluated and aspects of human psychology and values assessed. Theories of motivation and leadership will be identified and the strengths and weaknesses of various approaches to organizational control explored.

This module will deal with the role of the Human Resources department in attracting and retaining quality staff. The hiring process will be discussed in detail, and the student will learn how to manage excess or shortage of staff.

An organization’s compensation system can have a major impact on its success, but the most effective compensation system may be very different from one organization to the next and may even differ over time for the same organization. However, if there is no single compensation system that fits all organizations, this makes life very complicated for those who manage organizations. This course explores a systematic framework for identifying and designing the compensation system that will add the most value to the organization.

This module helps students understand the role and importance of training and development within an organization. Skills taught include needs analyses, designing a training program, conducting performance appraisals, and working within an existing training and development framework to maximize staff training potential.

This course deals with common law legal principles and statutes that govern the employment relationship. Students will explore issues relating to employment law and the employment relationship from the perspective of managers, employees and human resource professionals. The course will provide an essential understanding of basic Canadian law: our legal system, contracts and torts as they relate to employment law. There will also be a detailed study of those areas of law that relate directly to the employment situation: human rights, privacy, employment standards legislation, occupational health and safety and termination of employment. These topics will be discussed in relation to the hiring process, rights and obligations during the period of employment and termination and post-employment considerations.

The purpose of this course is to prepare students for the contemporary Canadian workplace with regards to organizational obligations around the use, collection and disclosure of personal information. This module will provide the student with an overview of the applicable privacy and confidentiality legislation with a focus on how it applies to a Human Resources department. Students will gain an insight into the various acts and legislation that govern privacy and confidentiality at both a provincial and federal level.

Students will be placed in actual work places related to their field of study and will be expected to act as a regular employee for the five weeks in order to gain the valuable “real world” experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory.